---
title: Do you provide technical support or on-site repair for the items I bought on SLS e-shop?
description: "This article provides answers to the question: 'Do you provide technical support or on-site repair for the items I bought on SLS e-shop?', helping users understand and navigate this feature on the SLS e-shop."
---

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1. [SLS e-shop FAQ](https://faq.slsbearings.com/en/shop?hsLang=en)
2. [Warranty and Product Support](https://faq.slsbearings.com/en/shop/warranty-and-product-support?hsLang=en)

# Do you provide technical support or on-site repair for the items I bought on SLS e-shop?

To help you troubleshoot any issues, we offer free technical support on live chat for eligible products. Our engineers use the latest authorized manufacturer tools to troubleshoot technical issues or provide assistance in set up and configuration of eligible products.

We also provide on-site repair and maintenance for eligible products. However, please note that a fee may be accrued for this service. 

If you would like to know more about which products are eligible for on-site repair and maintenance, [please email us](mailto:ecom.custsupp@slsbearings.com.sg) or talk to us on live chat.

📧 Email: [ecomcs.sg@slsbearings.com.sg](mailto:ecomcs.sg@slsbearings.com.sg)  
💬 Or [click here](https://shop.slsbearings.com/sg/) to visit our main page and access live chat

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