Welcome to SLS e-shop FAQ page. How can we help you?

General Inquiries

Find answers to general inquires such as our operating hour, locations... etc.

• What is your operating hour?
• Where to locate us?
• Is SLS e-shop available on mobile app?

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Registration & Account

Having issues during the customer registration process or questions about your account? Explore this section to find your answers.

• Setting up a new account (Company Account / Individual Account)
• Company Users
• Company Roles & Permissions

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Shipping & Delivery

Find answers to commonly asked questions for shipping and delivery here.

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Orders and Return

Find answers to questions related to your order or learn more about exchanges, returns and refunds for an item.

• Can I exchange an item from my order?
• Can I return an item and ask for a refund for my order?
• Can I return an item if I change my mind?

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