---
title: What does my order status mean?
description: "This article provides answers to the question: 'What does my order status mean?', helping users understand and navigate this feature on the SLS e-shop."
---

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1. [SLS e-shop FAQ](https://faq.slsbearings.com/en/shop?hsLang=en)
2. [Ordering](https://faq.slsbearings.com/en/shop/ordering?hsLang=en)

# What does my order status mean?

**Pending -** When your order status shows *Pending,* this means that your order has been received, but payment has not yet been processed. 

**Processing -** This order status shows that we have received your payment and the order is entered into our system and waiting to be dispatched.

**Complete -** When your order status shows *Complete*, this indicates that the order has been processed and the items have been dispatched for delivery. 

A ***Complete*** order status does not mean that the item has been delivered to the recipient. 

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